How can we help?

Yes, a free one. It’s the same account in the app and on this website: sign up once, log in anywhere. When you sign up, we send a code to your email to confirm the address.

Tap + on your boards and give the board a name. You can also choose its language and set a PIN (see What does a PIN do?). Then add your first source.

YouTube videos, short and long, plus photos and PDFs. Paste a YouTube link into the board, pick photos from your gallery or camera, or choose a PDF from your files.

Yes, on Android. Tap Share in YouTube, Google Photos or your files and choose RealUp. Pick a board, or create a new one right there, and it’s saved.

RealUp reads it the next time you open the board, so you don’t have to wait in the share window. Boards where you’re a reader don’t show up there, because you can’t add to them.

RealUp reads every source on the board and writes one summary of all of them. It’s updated whenever you add a source, and it’s written in the board’s language.

The summary is yours: you can edit it like any other text. What you write yourself has no source, so it can’t be traced back to one.

39. The app uses your phone’s language unless you pick another one in the settings. Every language is listed in its own name, so you’ll always find your way back.

1. Mark a sentence in the summary and tap Source. You see which video it came from, the minute, and what was said, word for word.
2. Tap that source. The transcript opens with the line highlighted.
3. Tap the line. YouTube opens at that exact moment.

For photos and PDFs, the same tap takes you to the page in the original.

RealUp only shows a minute when it finds the exact spot in the transcript. If it can’t, it shows nothing rather than a guess.

A transcript line starts where the subtitle starts, and by then the sentence is often half spoken. Starting three seconds early makes sure you hear it from the beginning.

RealUp reads videos through their subtitles, including the ones YouTube creates automatically. A video without any subtitles can’t be read yet.

If YouTube is slow to answer, RealUp tries again by itself. If it still fails, remove the video and add it again.

It copies the text in a photo word for word and describes what the picture shows. Photos you add together become one source with pages: Photo 1, Photo 2 and so on. Tap a photo source to see the original.

PDFs with real text are read directly. Scanned pages without text are read by the AI, which uses credits.

A PDF can have up to 100 pages, 30 of them scanned, and up to 30 MB. One photo source holds up to 20 photos.

The originals are stored privately with your board, so the way back to the page always works. Only you and the people you share the board with can see them.

Mark a passage in the summary and tap Fact check. RealUp splits it into sentences, up to eight at a time, searches the web for evidence and gives each one a colour with a short reason.

The whole story is in our post How the fact check works.

• Supported: checkable, and confirmed by sources RealUp found on the web.
• Oversimplified: not wrong at its core, but cut down so much that it misleads.
• Mixed evidence: the evidence disagrees, depends on the method, or nothing solid was found.
• False: clearly doesn’t hold up.
• Opinion: not a checkable fact, but a judgement, a recommendation or a guess about the future.

Green needs a source. If RealUp can’t find solid evidence, the sentence turns yellow, and the result says that no source was found. If nothing usable comes back at all, it stays uncoloured.

Each colour belongs to one exact sentence. When you edit the summary, the colours are removed so they can’t land on the wrong sentence. Just check the new text again.

It can happen: the fact check is an AI with a web search. Every verdict comes with a reason and what it found, so you can judge for yourself. If something looks clearly off, tell us at realup.de@gmail.com.

Yes, a few. That’s why RealUp only checks what you mark, and never a whole board on its own.

Open the board, tap the three dots and choose Share. You get an invite code and a link. Whoever uses one of them joins your board.

• Owner: everything, including inviting people and deleting the board.
• Member: adds sources and works on the board with you.
• Reader: reads and exports, but can’t change anything.

Whoever taps the button. If a member adds a video, the credits come from the member’s account, not the owner’s.

When you create a board, you can set a 4-digit PIN. The board then only opens after you enter it, which keeps it private on an unlocked phone. Once unlocked, it stays open until you restart the app.

The PIN is not encryption. And a board with a PIN can’t be joined through an invite link.

Mark a board as a favourite and it moves to the top of your boards.

Yes: as text to share anywhere, as a .txt or .md file, or as a designed PDF. Every export keeps the list of sources, marks what you wrote yourself, and says that the summary was written by AI. The PDF uses a few credits, the rest is free.

Every summary, fact check and scanned page costs real money for the AI behind it. Credits keep that fair and visible: each action uses a few, and you always see how much you have left.

Every new account starts with a welcome gift. On top of that you get new credits every week. RealUp uses your welcome gift first, then your weekly credits.

No. Your weekly credits reset every Monday, whether you used them or not.

In the app, as two bars: one for your welcome gift and one for this week.

No. If a summary or a check fails, you get the credits back.

Each time you add a source, RealUp rewrites the summary of the whole board, so it reads all sources again. The more sources a board has, the more an update uses. Tip: one board per topic keeps things lean.

Not yet. Paid plans with more credits come after launch.

Tap Forgot password? on the login screen. We send a code to your email. Enter it and choose a new password.

Check your spam folder and that your address is spelled right. A code can take a minute. Then tap Send a new code. Still nothing? Write to us at realup.de@gmail.com.

On this website, click your profile picture in the top right corner and choose Edit profile. Changes show up in the app too, and the other way round.

Only you, unless you share a board. Then the people you invite see it, in the role you gave them.

In the app under your account, or on our Delete account page. Your boards and everything in them go with it, and so does your spot on the waitlist.

Enter your email on the waitlist page and you’re on the list right away. No account, no password, no code. We email you your spot, and when RealUp launches on Android and iPhone, we let you know.

Invite friends with your own link. You get it with a free RealUp account: create one with the same email and your spot stays. The more friends join with your link, the higher you climb. With the same number of friends, whoever joined first stays ahead.

As soon as they join the waitlist through your link. All they need to do is enter their email.

No. You get one email with your spot, and we let you know when RealUp is out. Every email has a link to take your address off the list.